The Waurn Ponds Hotel is committed to providing the highest standards of customer care and responsible gambling. Our Responsible Gambling Code of Conduct describes how we do this.

Responsible gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals and communities.

Whilst an individual’s decision to partake in gaming is a personal choice, it is our responsibility to inform our customers about our gaming facilities and promote the services and support available to them should they seek help for problems associated with gambling.

Gambling may be a problem if you are:

• Spending more money and time on gambling than intended

• Hiding your gambling from other people

• Borrowing money to pay for living expenses e.g. phone bill, groceries, petrol

• Losing interest in other activities

• Finding work or your role as a parent is affected

• Lying about your gambling

• Not going to work or home as often

*Content courtesy of www.problemgambling.vic.gov.au
(A Victorian Government Initiative)